This Privacy Policy describes how The Celiana (« we, » « our, » or « us ») collects, uses, and protects your personal information when you visit or make a purchase from our website, theceliana.com (the « Site »).
1. Information We Collect
When you browse our Site or place an order, we collect two types of information:
- Device Information: We automatically gather technical data such as your IP address, browser type, time zone, and the cookies installed on your device. This information helps us optimize the site and prevent fraud.
- Order Information: When you make a purchase, we collect the information you provide, including your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number.
2. How We Use Your Information
We use this information to:
- Process and fulfill your orders: To process your payment, arrange for the shipping of your products, and send you order confirmations.
- Communicate with you: To answer your questions and send you updates about your order. We may also contact you with information or promotional offers if you have consented to receive them.
- Improve our service: We use data to understand how customers interact with the Site, evaluate the success of our marketing campaigns, and improve your shopping experience.
3. Sharing Your Information
We share your personal information with third parties to help us run our business, as described above. For example:
- WordPress: The site and your data are managed on the WordPress platform.
- Shipping Services: We share your address and contact details with our shipping partners to deliver your order.
- Legal Compliance: We may be required to disclose your information if legally required, in response to a subpoena, or to protect our rights.
4. Your Rights
In accordance with applicable law, you have the right to access the personal information we hold about you, to correct or update it, or to request its deletion. To exercise these rights, please contact us using the information below.
5. Data Retention
We keep your order information for as long as necessary to provide you with our services and to comply with our legal obligations.
6. Cookies
Our site uses cookies to improve your browsing experience. They help us recognize you and remember your preferences (for example, to keep items in your shopping cart). You can disable cookies in your browser settings, but this may affect how our site functions.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. The updated version will be posted on this page with a new effective date. We encourage you to review it regularly.
8. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us by email at: [email protected].